Tritex Games, Returns Policy
Wherever possible we will work with you on items that have been purchased incorrectly or on items you are dissatisfied with upon receipt. However, all refunds are solely at the discretion of tritex-games.co.uk and unfortunately costs incurred on postage & packaging of goods are unlikely to be refunded unless it is a fault of ours.
If goods are returned due to being faulty, so long as they are returned within a reasonable time the remedy afforded to the customer, under the Sale of Goods Act 1979 (as amended), will be that we will look to support your claim wherever possible as noted above.
Usually 28 days is our returns policy however at peak seasonal times (Oct-Dec – due to purchases being made for gifts) this will likely be extended until January the following year.
Also, where a consumer exercises their cancellation rights the customer will be given a refund within 30 days of their cancellation.
Tritex Games Ltd, Newport Road, Castlefields, Stafford. ST16 1BG
This policy was last updated on June 2023.