About Tritex Games - Metal Miniatures

Tritex Games are specialists in Metal Miniatures a

Who are we?
Tritex Games is a specialist retailer supplying great games, game accessories and collectable miniatures for use in fantasy and sci-fi war-gaming and roleplaying games.

Where are we based?
Tritex Games Ltd, 18 Canberra Drive, Beaconside, Stafford, ST16 3PX, United Kingdom.
We are an online business but if you would like to visit us we are open 09:00-17:00 Monday to Friday, but would appreciate if you call us beforehand on 01785 240374.

Who are the people behind Tritex Games?
Tritex Games is owned and independently run by Jason Thornton. I have personally been involved in gaming circles for over three decades and have a true passion for the gaming hobby and all things sci-fi & fantasy. I always enjoyed playing games when I was younger but there was never a great range out there to play so I usually played the classics such as Risk and Monopoly. When I was a teenager I discovered Dungeons and Dragons and roleplayed for a number of years. In my early 20’s I got into playing collectable card games such as MTG and around this time I also learned to play other specialist games and was introduced to war gaming.

I have always preferred playing shorter skirmish games such as Blood Bowl rather than larger scale battles and when WOTC introduced Dungeons & Dragons and Star Wars miniature games I played these for a while. I started up Tritex Games in 2004 as I found there was a need for a store that focused on supplying a large selection of fantasy and sci-fi miniatures for war gaming and roleplaying. The range has been growing ever since.

In 2013 Fantasy Flight Games launched X-Wing miniatures and this game along with other popular miniature titles they produced such as Star Wars Imperial Assault and Star Wars Armada have become a core part of our range ever since.

Tritex Games couldn’t be run without the help of a great team and I am fortunate to have the support of my wife Bethany and my friends Megann and Sarah working alongside me. During the busy seasons and at trade shows my daughter Amber and a number of other staff come to work for us on a part-time basis and help us keep the orders flying out the door as fast as they come in.

Do we attend any trade events and shows?
We attend a number of shows and tournaments during the year but we only trade at a few of these. The large ones being Salute at London Excel in April, UK Games Expo at the NEC in Birmingham in May/June and the NAFC Blood Bowl tournament in Nottingham in May. We also sponsor a number of gaming clubs and tournaments in relation to the games we support on our site and who use the figures we sell.

Who are our suppliers?
We are fortunate enough to have some great relations with our suppliers: Impact, Greebo, Shadowforge, Willy, Grublin Games, Esdevium Games, Enigma, Alliance Games, Winning Moves and other gaming distributors. We have also just started trading with some new companies such as Cog-O-Two, Nerd X and a few manufacturers in China who are going to be producing gaming accessories, dice and miniatures for us in the near future.
We are looking to add new product ranges annually that ‘fit’ with our range. If you are a manufacturer and are interested in supplying us with your products, then please use the ‘contact-us’ page to get in touch.
We would also like to thank all of our suppliers for their continued support.

Our philosophy and customer care:
We believe in treating others as we would like to be treated ourselves. People are the most important factor in our business, our customers, suppliers and staff are treated with the utmost respect and dignity.

Over the years we have built up a good reputation for excellence and pride ourselves on our professionalism and customer service. We believe in leading on a basis of trust. We operate with integrity and discretion and our customers should always feel that any request or concern will be treated with respect and dealt with diligently.

We take time to ensure that our listings online are as clear and informative, and work hard to ensure we are competitive so that our customers can shop with confidence.

We package up all items taking good care to ensure they arrive in the condition in which they were purchased. If a customer ever receives a miniature or game in a condition that they are unhappy with, then we welcome the feedback and will do our best to make amends.

If we don't currently list what you are looking for, drop us an e-mail to let us know what it is you are looking for and we will do our best to accommodate. We are happy to quote on most games even those not listed in our current range. If we can get it for you, we will.

We believe in sharing the profits from our success with others who are in need.
Something many do not know about us is that we are Christians and it is cool to be a Gamer and a Christian too. As part of our faith we believe in giving a share of what we receive to those who are less fortunate than ourselves. Each year we give away 10% of our profits to a local mission or charity in support of their work. 

Thanks for taking the time to learn more about us. And we hope you like the web site and would encourage feedback on what you think.

Thanks for reading,

Jason & Bethany